Official International Kyokushin Ryu Karate Store
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Find quick answers to common questions about IKAK Store, orders, shipping, payments, products, and more.
Basic information about IKAK Store.
IKAK Store is the official online store for IKAK (International Karate Alliance KyokushinRyu). We offer authentic karate uniforms, belts, protective gear, patches, certificates, and other official merchandise.
Yes, all items sold on IKAK Store are 100% authentic, certified, and officially approved by the International Karate Alliance KyokushinRyu. Each product is crafted according to strict traditional and international competition standards.
Yes! We ship worldwide to Kyokushin practitioners, dojos, and branch chiefs across North America, Europe, Asia, Australia, and other regions with reliable tracked shipping.
You can reach our dedicated support team via email at support@ikakstore.com, through WhatsApp messaging, or via our official social media channels. We are always ready to assist you.
Shipping, delivery times and tracking.
You can track your order at any time by navigating to our Track Order page and entering your Order ID and billing email address.
Standard domestic deliveries typically arrive within 3–5 business days. International shipments usually take 7–14 business days depending on customs processing and destination location.
If your order has not been dispatched yet, please contact our support team immediately with your Order ID to request address changes or order cancellation.
We partner with reputable couriers including DHL Express, FedEx, and national express mail services to ensure safe and prompt delivery of every order.
Payment methods, billing and security.
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, GCash, and other secure payment channels available during checkout.
Yes, your payments are 100% secure. All transactions are encrypted with 256-bit SSL certificate technology and processed via PCI-DSS compliant payment gateways. We never store your full payment card details.
Prices on the store are listed in Philippine Peso (PHP), with currency conversion automatically processed by your card issuer or payment gateway for international orders.
Yes, an official electronic receipt and itemized order invoice is automatically emailed to your billing email address immediately after payment is confirmed.
Product details, sizing and availability.
Every product page features a detailed sizing chart with measurements corresponding to height, weight, and waist size. If you are in between sizes or prefer a looser fit for training, we recommend selecting one size up.
Yes! All belts, rank patches, and body protectors meet the official requirements of the International Karate Alliance KyokushinRyu and can be worn in official seminars, gradings, and championship tournaments.
Out-of-stock merchandise is replenished on a regular schedule. You can enter your email address on the product page to receive an automated notification as soon as the item is available again.
Yes, custom Dan embroidery (Katana/Kanji) on black belts and custom dojo embroidery are available for qualified and bulk orders. Contact our team with your custom requirements.
Returns, exchanges and refund policy.
We provide a 30-day return window for items that are unused, unwashed, and in their original packaging with official tags attached. Full details are available on our Returns & Refunds page.
Simply head to the Returns & Refunds page, input your Order Number, select the item and reason for return, and submit. Our support team will review and reply with instructions within 24 to 48 hours.
Once your returned item arrives and passes quality inspection at our facility, refunds are approved and sent back to your original payment method within 5 to 7 business days.
Customized or personalized items (such as embroidered black belts) are non-refundable unless there is a proven factory defect or manufacturing error.
Account settings, orders and more.
No, you can place orders as a guest. However, creating a free account allows you to track past orders, save your delivery addresses, and enjoy faster checkout on future purchases.
Click 'Account' in the navigation bar, go to the login screen, and select 'Forgot Password'. Enter your registered email address to receive a secure password reset link.
Log into your account and open the 'Addresses' tab in your account dashboard. You can add new addresses or edit existing ones at any time.
Yes, all your completed and ongoing orders, along with downloadable invoices, are accessible under the 'My Orders' section in your account.
Terms, privacy and policies.
Our legal terms, data handling policies, and customer privacy protections are accessible via the links at the bottom of our website. We are committed to safeguarding your personal information.
Customs fees, import taxes, and brokerage charges levied by your country's customs department are not included in the purchase price and are the recipient's responsibility upon delivery.
Yes, registered IKAK branch chiefs, instructors, and martial arts academies can register for official wholesale discounts on bulk gear and uniform orders.
Please contact our support team within 48 hours of package arrival, providing photos of the box and damaged merchandise. We will immediately arrange a replacement or refund.
Get help from our support team.
Our customer care representatives are active Monday through Friday, 9:00 AM to 6:00 PM (PHT). Weekend queries are answered first thing on Monday morning.
We strive to reply to all inquiries submitted through email or messaging within 12 to 24 hours during standard business days.
You can click the WhatsApp Support link located in our website footer or contact section to start an immediate chat with our customer support line.
Absolutely! Share your height, weight, and training level with us, and our martial arts gear specialists will gladly guide you to the exact dogi, protector, or belt size for your needs.
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